HubSpot's Service Hub equps your customer support team with the customer data, workflow automation, knowledge base, customer surveys and ticketing systems to retain satisfied customers.
Bayard Bradford optimizes Service Hub for your support organization. We customize support ticket pipelines, set up an integrated support inbox, design workflow automations, create customer surveys and help build out your knowledge base. By using HubSpot's fully integrated CRM platform, your customer support team can work in lockstep with sales and marketing to achieve sales objectives.
Customers can get help the way it’s easiest for them– email, phone, chat, and forms.
Stay organized with pipelines of support tickets
Provide a Customer Portal for support tickets
Build and share your knowledge base
Create surveys and measure satisfaction for a 360° view of customer relationships